Terms & Conditions
Welcome to KRIDHANSH JEWELS. By accessing our website or placing an order with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. General
KRIDHANSH JEWELS provides this website and its services to customers subject to these Terms & Conditions. We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of our website after any changes indicates your acceptance of those changes.
2. Use of Website
You agree to use this website only for lawful purposes. You must not misuse the website by attempting unauthorized access, introducing malicious software, interfering with website functionality, or engaging in any fraudulent or illegal activities.
Any violation of these terms may result in the suspension or termination of access to our website and may lead to legal action where applicable.
3. Intellectual Property
All content available on this website, including but not limited to product images, logos, graphics, text, designs, icons, videos, trademarks, and branding elements, is the exclusive property of KRIDHANSH JEWELS unless otherwise stated.
No content from this website may be copied, reproduced, modified, distributed, published, or used for commercial purposes without our prior written consent.
4. Product Information
We make every effort to ensure that all product descriptions, specifications, pricing, and images displayed on our website are accurate.
However, slight variations in colour, finish, texture, or dimensions may occur due to lighting conditions, photography, screen resolution, or the handcrafted nature of certain jewellery pieces. Such minor variations shall not be considered manufacturing defects.
5. Pricing & Payment
All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
We reserve the right to update product prices, promotional offers, or discontinue products without prior notice. Orders will be processed only after successful payment confirmation.
6. Shipping & Delivery
Orders are processed within the timelines mentioned on our website. While we strive for timely delivery, delays may occasionally occur due to factors beyond our control, including but not limited to:
* Adverse weather conditions
* Courier or logistics delays
* Public holidays
* Natural disasters
* Government restrictions
* Other unforeseen circumstances
KRIDHANSH JEWELS shall not be liable for delays caused by third-party courier services or circumstances beyond our reasonable control.
7. Exchanges & Returns
Please refer to our Exchange Policy for complete details regarding eligibility, exchange procedures, applicable charges, and conditions.
KRIDHANSH JEWELS reserves the right to reject exchange requests that do not meet the policy requirements.
8. Cancellation Policy
Orders cannot be cancelled once they have been successfully placed. Customers are requested to carefully review their order details before completing the purchase.
Customized, engraved, or personalized products cannot be cancelled, exchanged, or refunded after order confirmation.
9. Fraud Prevention
KRIDHANSH JEWELS reserves the right to cancel any order that appears suspicious, fraudulent, or violates our policies.
We are not responsible for unauthorized use of payment methods. Customers are solely responsible for ensuring that the payment method used belongs to them or is used with proper authorization.
10. Limitation of Liability
KRIDHANSH JEWELS shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from:
* Use or inability to use the website
* Delayed deliveries
* Third-party courier services
* Technical interruptions
* Unauthorized access to customer accounts
* Events beyond our reasonable control
Our maximum liability shall not exceed the amount paid by the customer for the respective order.
11. Privacy
Your personal information is collected and used only for processing orders, customer support, improving your shopping experience, and complying with applicable legal requirements.
We do not sell or rent your personal information to third parties. Please refer to our Privacy Policy for complete details.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts in India.
13. Contact Us
If you have any questions regarding these Terms & Conditions, your order, or our services, please feel free to contact us.
Email: support@kridhanshjewels.co.in
WhatsApp: +91 7028400871
Our Customer Support team will be happy to assist you.