Privacy Policy
At KRIDHANSH JEWELS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
* Full Name
* Email Address
* Mobile Number
* Shipping & Billing Address
* Order Details
* Payment Information (processed securely through our payment partners)
* IP Address, Browser Type, and Device Information
* Preferences, Feedback, and Customer Support Queries
2. How We Use Your Information
We use the information collected to:
* Process and deliver your orders.
* Verify payments and prevent fraudulent transactions.
* Provide customer support and respond to your queries.
* Improve our products, services, and website experience.
* Send order updates, shipping notifications, and important service communications.
* Share promotional offers, discounts, and newsletters (only if you have opted to receive them).
* Conduct internal analysis to improve our business operations.
We use your personal information only for legitimate business purposes and never beyond what is necessary.
3. Payment Security
KRIDHANSH JEWELS does not store your debit card, credit card, UPI, or banking credentials.
All online payments are processed through secure and trusted third-party payment gateways that comply with industry-standard security practices.
4. Data Security
We take appropriate technical, electronic, and administrative measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
* Remember your preferences.
* Improve website performance.
* Analyze visitor traffic.
* Personalize your shopping experience.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
6. Marketing Communication
With your consent, we may send promotional emails, SMS, or WhatsApp messages regarding new collections, exclusive offers, and updates.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or by contacting our support team.
7. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third-party service providers, such as:
* Payment Gateway Partners
* Courier & Logistics Partners
* IT & Website Service Providers
These partners receive only the information necessary to perform their services and are required to keep your information confidential.
We may also disclose information if required by law or governmental authorities.
8. Third-Party Links
Our website may contain links to third-party websites.
Once you leave the KRIDHANSH JEWELS website, we are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before sharing your information.
9. Your Rights
You have the right to:
* Request access to your personal information.
* Request correction of inaccurate or incomplete information.
* Request deletion of your personal data where legally applicable.
* Opt out of receiving promotional communications at any time.
To exercise these rights, please contact our customer support team.
10. Changes to This Privacy Policy
KRIDHANSH JEWELS reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page, and your continued use of the website after such updates constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: support@kridhanshjewels.co.in
WhatsApp: +91 7028400871
Our team will be happy to assist you with any privacy-related concerns.